Privacy Policy

Effective Date: July 1, 2026

At ACS Rooter One, accessible from https://rooterone.com/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that are collected and recorded by ACS Rooter One and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at 772-666-5809 or via mail at our physical address listed below.

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

Personal Identification Information: Name, email address, phone number, and physical billing/service addresses provided when you fill out a “Request A Quote” form, book an appointment, or contact us directly.
Usage and Technical Data: Internet Protocol (IP) addresses, browser type, internet service provider (ISP), date/time stamps, referring/exit pages, and clicks. This information is collected via standard log files and cookies to analyze trends and administer the site.

2. How We Use Your Information

We use the information we collect in various ways, including to:

Provide, operate, and maintain our website and plumbing/septic services.
Process, schedule, and confirm your service requests or free estimates.
Communicate with you regarding service updates, scheduling adjustments, or promotional offers (such as our first-time customer deals).
Send text messages or phone calls directly related to scheduled technician arrivals and booking details.
Improve, personalize, and expand our website functionality and user experience.
Detect, prevent, and address technical issues or potential fraudulent activity.

3. Third-Party Services & Cookies

ACS Rooter One uses standard third-party tools, including Google Analytics and advertising platforms, to evaluate site performance and user engagement. These networks may use tracking technologies like cookies, JavaScript, or Web Beacons to measure campaign effectiveness or personalize content.

Please note that ACS Rooter One has no access to or control over these cookies used by third-party advertisers.

4. Data Protection & Sharing

We do not sell, trade, or rent your personal identification information to third parties. We may share information with trusted third-party service providers (e.g., dispatch software, SMS alert services) strictly necessary to carry out our plumbing and septic business operations. All partners are required to maintain strict confidentiality.

5. Contact Information

For questions regarding this policy, please contact us:

Phone: (772) 666-5809
Physical Address: 5400 Orange Ave, Fort Pierce, FL 34947

Ready to get it sorted? Call 877-500-0046 today or book an appointment online for your free, no-obligation estimate.

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For First-Time Customers

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TESTIMONIALS

“We've used ACS Rooter One twice now and had a great experience both times. Our plumber was Tobi who I found out was also the general manager. He explained everything to me and his service was cost effective, fast, and definitely solved a major plumbing issue. This was the best plumbing experience I've ever had. Highly recommended!”

“I had ACS Rooter One come out and drain my septic tank as well as some plumbing work around my home And they were nothing short of amazing. Incredible professionalism on the job. Ellis was very professional and an extremely hard worker, he even went out of his way to teach me (a new homeowner) the way certain things worked and how to prevent backups.”

“Call them FIRST!!!! I have had a plumbing issue for the last 72 hours. One Company came out said the issue was fixed. The original plumbing issue became a plumbing emergency. After dealing with six different plumbing companies ACS Rooter and Peter fixed everything on a Saturday morning. I should have called them first!!!! HIGHLY Recommend”

“Joe is an all around awesome guy to do your repairs and installations! He came in the middle of the evening to look at my water pump and encouraged me to wait it out until morning to get a replacement pump that was best for my home. (It was absolutely worth the wait) He came bright and early the very next morning and installed it within 2 hours. I will definitely be calling him for future use!”

Communities We Serve

While Fort Pierce is our home base, we actively provide service throughout St. Lucie County, Martin County, Indian River County, and Okeechobee County.